These Terms of Service (“Terms”) govern your access to and use of The Golf Mill website, booking platform, and indoor golf simulator facility (“Services”). By accessing our platform, making a booking, or entering our premises, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Services.

1. About Us
The Services are operated by The Golf Mill, located at:
Level 2, Phoenix Marketcity, Whitefield, Bangalore 560048
Contact: +91 99107 77573
Email: [Insert Email]

2. Eligibility

• You must be at least 18 years of age to make a booking.

• Minors may use the facility only under adult supervision.

• By using our Services, you confirm that all information provided by you is accurate and complete.

3. Bookings & Payments

• All sessions must be booked through our official platform or authorized channels.

• Bookings are confirmed only upon successful payment (where applicable).

• Pricing, availability, and session duration are subject to change without prior notice.

• Payment processing is handled by secure third-party providers. We do not store complete debit or credit card information on our servers.

4. Cancellations, Rescheduling & Refunds

• Cancellations must be made within the time window displayed at the time of booking.

• Late cancellations may incur charges.

• Failure to attend a session without prior cancellation will be treated as a no-show and may not be eligible for a refund.

• Rescheduling requests must be made before the scheduled session time and are subject to availability and approval.

• Refunds, where applicable, will be processed to the original payment method within 5–10 business days (depending on banking timelines).

• Memberships, prepaid packages, and promotional plans are generally non-refundable unless required by law or approved by management.

The Golf Mill reserves the right to deduct applicable cancellation or service charges from amounts paid.

5. Facility Rules & Code of Conduct
By entering the premises, you agree to:

• Follow all instructions provided by staff.

• Maintain safe distances while swings are in motion.

• Use simulators and equipment responsibly.

• Supervise minors at all times.

• Refrain from reckless, unsafe, or disruptive behaviour.

We reserve the right to refuse service or remove any individual from the premises for violation of these rules without refund.

6. Assumption of Risk & Liability
Golf simulator activities involve physical movement and inherent risks, including potential injury or property damage.
By using our Services:

• You acknowledge and voluntarily assume these risks.

• You confirm that you are physically capable of participating.

• You agree that participation is at your own risk.

The Golf Mill shall not be liable for injuries, accidents, or losses arising from:

• Improper use of equipment

• Failure to follow safety instructions

• Reckless or negligent behaviour

You accept responsibility for any damage caused to equipment or property due to negligence, misuse, or failure to comply with facility guidelines.

7. Personal Belongings
Visitors are responsible for safeguarding their personal belongings.
The Golf Mill is not liable for loss, theft, or damage to personal items brought onto the premises.

8. Memberships & Packages

• Memberships and prepaid packages are subject to specific terms communicated at the time of purchase.

• Transferability is subject to management approval.

• Benefits and pricing may be modified at our discretion.

9. Intellectual Property
All content on our website and platform — including logos, branding, images, text, and software — is the property of The Golf Mill and may not be copied, reproduced, or used without written permission.

10. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

11. Communications & Consent
By providing your contact details, you consent to receive:

• Booking confirmations

• Reminders

• Service-related updates

Promotional communication will be sent only where permitted by law or where you have opted in. You may withdraw marketing consent at any time.

12. Force Majeure
The Golf Mill shall not be held responsible for failure or delay in providing Services due to events beyond our reasonable control, including but not limited to natural disasters, power outages, government restrictions, or technical disruptions.

13. Modifications to Terms
We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana.

If you have any questions regarding these Terms, please contact us at:
[Insert Email]
+91 99107 77573